Crestline Hotels & Resorts has deployed Stayntouch property-management system to four of Crestline’s independent properties: The Nordic Lodge, Phoenix Park Hotel, Waldorf Towers South Beach and The Delphi.
Crestline Hotels & Resorts prioritizes partnership and innovation, working closely with owners and investors to craft tailored operations strategies that deliver measurable results. With a portfolio spanning diverse property types—including boutique resorts and luxury urban landmarks—Crestline sought a PMS technology partner that combines ease-of-use, automation and deep integration capabilities to support its independent hotels.
Crestline Hotels & Resorts’ independent properties now benefit from a PMS with:
- A user-friendly design, streamlining operations for hotel teams and reducing check-in times to under 1 minute.
- Advanced automation that reduces administrative workload and optimizes efficiency.
- Comprehensive group functionality to simplify room block management, rate plans, and commission management.
- A reliable integration ecosystem providing access to over 1,200 integrations, including Sabre SynXis, Elavon Payments, SiteMinder, Toast POS, IDeaS, Revinate and more.
"Finding a PMS that could truly support our independent properties—without adding complexity—was a top priority," Leah McFarland, senior vice president, revenue rtrategy at Crestline Hotels & Resorts, said in a statement. "We needed a platform that empowers our teams with intuitive functionality, reduces manual work, and integrates seamlessly with our existing tech stack. Stayntouch delivered exactly that, along with a level of service and responsiveness that makes all the difference. Their team has been hands-on and proactive from day one, ensuring a smooth transition and ongoing support. With Stayntouch PMS, we can run our properties more efficiently while keeping our focus where it belongs—on delivering an exceptional guest experience."