AHLA and its technology committee HTNG announced the following companies as recipients of the 2024 Technology Acceleration Award. This year’s award recognizes the best adoption and use of HTNG standards, which celebrate innovation and excellence in technology by both hoteliers and vendors.
Hyatt won the hotelier category for helping to prevent human trafficking by blocking Wi-Fi access to illegal Child Sex Abuse Materials.
Nonius won the vendor category for using AI for Hospitality and HTNG Express standards to create the Nonius Voice AI Assistant, designed to enhance guest interactions and streamline hotel operations.
The three finalists for the Tech Ovation Award were Lighthouse for Smart Summaries, H2O Connected for Leak Alerter Pro and Innspire for Innspire One. After audience voting, H20 Connected was named the winner of the annual TechOvation Award for its LeakAlertor PRO product, which detects water loss from leaking toilets so hoteliers can make repairs and save money. The TechOvation Award recognizes the most significant recent innovation in hospitality technology. Judges and members of The Hospitality Show audience picked this year’s winner from ten semifinalists who presented their innovative products to The Hospitality Show attendees.
“The Hospitality Show is dedicated to achieving operational and technological excellence by providing the industry’s best learning, networking, and deal-making event experience. So it’s fitting that this amazing group of winners includes America’s best GMs and an elite group of companies that are harnessing technology to improve the hotel experience for both guests and employees,” AHLA Interim President & CEO Kevin Carey said in a statement. “We congratulate these outstanding individuals and companies and invite you to join us at next year’s The Hospitality Show in Denver.”
Next year, AHLA’s General Manager of the Year, TechOvation and Technology Acceleration Award winners will be announced at The Hospitality Show 2025, which will be held Oct. 26-28 at the Colorado Convention Center in Denver. Those interested in next year’s event can complete this form for more information.
The semifinalists were:
Alliants
Allin
Allin is an artificial intelligence feature embedded within the Alliants guest experience platform. It leverages advanced machine learning algorithms and vast amounts of data to create highly personalized guest experiences.
Away Together
Away Together: Experience Better Experiences
From pre-trip planning to post-trip reviews, data can tell the industry everything about a traveler. Away Together is a software-as-a-service mobile application that provides sustainable communication while securing the data from the travelers journey. The app allows for hotel-to-guest communication, guest-to-guest interactions and access to off-the-beaten path opportunities, for access to cultural, historical and social-impact activities and events.
Enseo
Event Elevate
Event Elevate by Enseo empowers hotels to offer custom features through the guestroom TV that personalize TVs for groups. Hoteliers can create unique TV screen designs, add content for group-only channels, or send tailored messages to guestroom TVs based on group PMS code. Guestroom TV customization leverages the TV to bring added revenue from events.
H2O Connected
H2O Connected LeakAlertor PRO
H2O Connected's LeakAlertor is a multipatented, wireless guestroom solution that detects, alerts, diagnoses and quantifies water use in toilets. This real-time monitoring helps hotel operators swiftly reduce water waste and meet sustainability goals.
InnSpire
InnSpire.ONE
InnSpire.ONE is an integrated AI-powered hospitality ecosystem that automates both front- and back-of-house processes. It offers personalized AI chat, intelligent task management and advanced review handling, streamlining operations and communication. InnSpire.ONE manages guest interactions in multiple languages with two-way translation, assigns tasks and reads reviews across all major sites, crafting instant, personalized responses. These AI-driven tools make InnSpire.ONE an essential solution for modern, tech-focused hospitality operations.
Levee
Levee
Levee is a data platform that uses computer vision artificial intelligence to automate data capture and reporting for housekeeping and maintenance teams. This allows hotels to better understand their operations and drive efficiencies in where they couldn't before.
Lighthouse
Smart Summaries for BI
Smart Summaries does turns hotel data into actionable insights, using AI to transform complex data into brief, clear daily reports for commercial teams.
Oracle Hospitality
Opera Cloud Central
Opera Cloud Central removes complexity and long talk times by bringing data to life and introducing a "start anywhere, go anywhere" approach to simplify call center and voice reservations operations that helps to transform guest service and revenue optimization.
Sonifi
AMP with Event Manager
Transform Wi-Fi from a standard amenity to something that sets you apart from the competition with Sonifi’s Authentication and Management Platform, a self-service network tool that includes event manager for customizing conference network services.
Vingcard
Mobile Access with Web Provisioning
Mobile Access with web provisioning functionality sets a new standard in guest satisfaction by mirroring the check-in convenience of the travel industries. With no need to download a separate mobile app, the feature makes digital key-based room entry as easy as tapping on an emailed URL link. From check-in to check-out, web provisioning ensures that guests have the freedom to decide how they wish to interact with a hotel’s mobile key services on their terms.